Build a Harmonious Rapport with Communication Skills

Learning Outcome:
At the end of this session, you will be able to:
1. Close and harmonious relationships between people.
2. Gaining a person's trust by showing concern for their needs and communicating well.
3. Seek to understand key challenges

Class Description:
Here are the 3 major keys in building rapport, works for both personal and business reasons:

A. Be empathetic
B.Be a good listener
C.Remember trust is key to building rapport with customers.

In this lesson, I will guide on how to achieve the three major keys above, and as a bonus, learn how to use these 3 magical words effectively- Please, Sorry & Thank you.
Building rapport helps to achieve mutual trust and understanding between two or more people. It leads to deep listening, meaningful conversations, and fulfilling relationships where everyone involved benefits.